Business Resources & Programs

Have Your Rights Been Violated?

Title VI Complaints
If you believe you have been discriminated from participation in or denied benefits or services of any program or activity administered by Caltrans, or its subrecipients, consultants, and contractors, on the basis of race, color, national origin, sex, age, disability, or retaliation, submit an original-signed complaint form or letter to the address below, email, or call (916) 324-8379.

California Department of Transportation
Office of Business and Economic Opportunity
1823 14th Street, MS 79
Sacramento, CA 95811
Attn: Title VI Program

Title VI Discrimination Complaint Form

Caltrans Title VI Complaint Process Guide

Caltrans and You - Your Rights Under Title VI and Related Statutes


Americans with Disabilities Act (ADA) Access Barrier Request

If you have an ADA Access Request relating to Caltrans infrastructures (for example, not able to access a sidewalk on the state highway system), please use the following link.

Or you can contact the ADA Program at:

Telephone: (916) 324-1999
Toll Free Number: (866) 810-6346
Fax: (916) 324-1949
TTY: 711

Assistive Services
To obtain services or copies in an alternate format or language, please contact Loi Tran at (916) 324-0420, or visit the website